1. Introduction

Teachlly (hereinafter "Teachlly," "us," "we," or "our" or “the Company”) is committed to the security and management of personal data, to function effectively and successfully for the benefit of our stakeholders, customers and for the community. In doing so, it is essential that people’s privacy is protected through the lawful and appropriate means for handling personal data. Therefore, we have implemented this privacy policy (hereinafter referred to as ‘‘policy’’).

Authorized representatives of Teachlly on a need-to-know basis only use any information received from you. We constantly review our systems and data to secure your personal information. We will investigate any complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Platform immediately. Should you disagree with this Policy (defined below) and still continue to access the Platform and provide your personal information, Teachlly disclaim all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted the Policy and any other online terms and conditions available on the Platform.

2. Purpose and Scope

The purpose of this policy is to describe how Teachlly collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including but not limited to https://www.teachlly.in (hereinafter the "Website"). This policy is also designed to provide information on how Teachlly ensures data security, conducts data transfers and processes requests from data subjects.

This policy control applies to all systems, people and processes that constitute the organization’s information systems, including board members, directors, employees and other third parties who have access to Personal Data available within Teachlly.

The company is also committed to ensuring its employees conduct themselves in line with this and other related policies. Where third parties process data on behalf of Teachlly, the Company endeavours to obtain assurances from such third parties that your Personal Data will be safeguarded consistently.

Teachlly offers curated and specially designed higher education and industry-relevant certification programs online (“hereinafter individually or collectively referred to as Program”). This Privacy Policy applies to all our services unless specified otherwise.

3. Types of Personal Data collected

The Personal Data that we collect about you depends on the context of your interactions with us, the products, services and features that you use, your location, and the applicable laws.

Personal Data is stored in personnel files or within the electronic records (on servers in India or other countries) of Teachlly. The following types of Personal Data may be held by the Company, as appropriate, on relevant individuals:

A. Personal Identification Data: First Name, Last name, Job title & Company, Signature and Photographs
B. Identification Data: Social security or tax identification numbers, Aadhar number and PAN
C. Financial Data: Bank Account information, Salary Information, Payment gateway account details and E-wallet account details
D. Personal Characteristics: Age, Gender, Date of Birth, Marital Status and Nationality
E. Contact Data: Postal address, Email address and Phone number
F. Education and Recruitment Data: Educational qualification(s), Working goals and Post-qualification experience
G. Electronic Identification Data: Login credentials (If you are a registered user), Visitors IP Data, Date and time of website visit, Pages visited and navigation on the website, Browser being used, County of accessing the website, Language of the browser being used and Words searched for Pixel tags
H. Inquiries: Personal Data stated in the form – for example Name, address, phone number, country, Subject of Inquiry, Personal details (Name on the card, billing address), Payment details (card numbers, card type), Recordings of calls with students and users showing interest in our Program. Information about your interactions with customer service and maintenance interactions with us.
I. User-Generated Data: Projects and Assignments submitted, Peer feedback and grading, Program performance data, Response to quizzes, standalone quizzes, exams, and surveys, Web Cam Recordings (during assessments related to online courses), Posts made to public forums through our platform or Any other information necessary to ensure conformity with test/ assessment rules, area of interests
J. Marketing Data: Your preferences in receiving marketing information from us and Your communication preferences
K. Behavioural Data: Data inferred or assumed information relating to your behaviour and interests based on your online activity on our sites

We do not collect any payment information processed by third-party payment gateway providers.

4. Access:

Users are allowed to access the Platform, register for courses and avail services available with Teachlly as a guest and without creating an account on the Platform or providing any Personal Information, Teachlly takes no responsibility or validates the information provided by the guest, except as otherwise required under any law, regulation or an order of a competent authority. In order to have access to all the features and benefits on our Platform, a User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from Teachlly, is optional. Teachlly may, in future, include other optional requests for information from the User to help Teachlly to customize the Platform to deliver personalized information to the User. Without User’s agreement, Teachlly will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. Teachlly may keep records of telephone calls received and made for making enquiries, registered courses, feedback or other purposes for the purpose of rendering services effectively and efficiently.

5. Use of your personal information:

While availing of our services you will provide access to Teachlly with your Personal Information. If that information is wrong, you can request us to modify or delete the same. Teachlly will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask you to verify your identity before we can act on your request. Teachlly may at its discretion reject any request that is contrary to law and requires unreasonable technical efforts. We do not assure you that we will delete all residual copies and archives made by any third party without our knowledge and consent.

Teachlly shall use your Personal Information to communicate with you. The said communication can either be by calls, text or emails. If at any time you wish to not receive any communication from our end you can opt out of the same by writing to us at learn@teachlly.in.

6. Advertising and Marketing:

We strive to provide you with choices regarding certain Personal Data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or if you provided us with your details and expressly consented to receive that marketing.

We may use your Personal Identification, Identity, Contact, and Electronic and User-generated Data to form a view of what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you.

We also enter into agreements with third parties to serve ads on our behalf across the internet, social networking sites and blogs. These third parties may collect Personal Data about your visits to our platform and your interactions with our products and use this information to target advertisements for goods and services.

Where electronic direct marketing communications are being sent, you have the option to opt out of each communication sent, and this choice will be recognised and adhered to by us.

7. Our Policy on Children’s Data:

Children’s data privacy is important to us. Our Sites are not intended for children Age to constitute a user as a child is different for different jurisdictions. The age (for valid consent) of children varies across jurisdictions. For example, under GDPR child is a person aged 16 years or below, and in the United Kingdom, children are someone who is aged 13, in the case of Singapore and Qatar the valid age for providing consent is 18 years.

As a general policy, our company does not engage in the collection, processing, storage, use, dissemination, and transfer of the Personal Data of children.

In case such a collection becomes necessary for the performance of our contractual obligations, or when required under the concerned law, we shall notify you in a time-bound and appropriate manner, informing the purposes and reasons for such collection and seek your explicit consent, and where applicable, parental authorization, prior to the processing of such data.

We will take appropriate steps to delete any Personal Data of children that have been collected on our website without verified parental consent upon learning of the existence of such Personal Data, subject to conditions stipulated in the laws of the applicable jurisdiction.

8. Conflicts of Law

This Policy is intended to comply with the laws and regulations in the place of establishment and of the countries in which the company operates. In the event of any conflict between this Policy and applicable laws and regulations, the latter shall prevail.

9. Breach notification:

Where a data breach is likely to result in a risk to the rights and freedoms of individuals, it will be reported to the relevant supervisory authority within 72 hours of the Company becoming aware of it and may be reported in more than one instalment. Individuals will be informed directly in the event that the breach is likely to result in a high risk to the rights and freedoms of that individual. If the breach is sufficient to warrant notification to the public, the Company will do so without undue delay.

10. Use of this website and our Terms of Service:

This website is the property of Teachlly. Our Terms of Use and this Privacy Policy collectively govern the use of the Platform and the Programs offered by Teachlly. This Privacy Policy shall form a part of the Terms by way of reference. By using this website and the information offered herein, you indicate your acceptance of these Terms of Use.

11. Updates to this policy:

We may update our Privacy Policy from time to time. We will take reasonable steps to inform all Teachlly entities, Customers, Business Partners, and other data subjects affected by the revisions by posting the new Privacy Policy on this page and/or via email.