We do not issue refunds for non-tangible irrevocable goods ("digital products") once the order is confirmed and the product is sent.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products. Contact us for any issues:
Contact us for any issues:
If you have any questions about our Returns and Refunds Policy, please contact us at: learn@teachlly.in
Unless otherwise expressly agreed in writing by Teachlly, full payment for participation in a Program is required at the time of registration. In the case of Programs that include a trial window, such a trial window shall be made available only after the full payment.
Once the trial window is closed, there will be no refund allowed for any reason whatsoever. For all the programs, workshops or courses, where there is no trial window or preparatory session, there cannot be any changes or modifications to the same and neither will there be any refund.
It is the sole responsibility of the user enrolling into a Program to check the accuracy of and evaluate the suitability and relevance of the Program elected. The enrolment into a Program is non-transferable.
To make payment for any Program or to purchase any services or products offered by Teachlly through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). Teachlly does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case Teachlly’s third-party payment provider stores any such information, Teachlly will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Teachlly is in no way liable for any such losses and is neither responsible to reimburse/making good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.
Teachlly or its representatives will not ask for OTP or other authentication-related information for any purpose, and we urge you to be cautious while making payments and during financial transactions.
Failure to pay the applicable Program fee may result in the withdrawal of your access to a Program. Depending on where you transact with us, the type of payment method used and where your payment was issued, your transaction with us may be subject to foreign exchange fees or exchange rates. Teachlly does not support all payment methods, currencies or locations for payment. All applicable taxes are calculated based on the billing information you provide to us at the time of enrolment/purchase.
Please read the terms of each workshop, course or product before purchasing it, as once you make the payment, you cannot change or cancel it.
Once you purchase and make the required payment for any workshop, course or product, it shall be final and there cannot be any changes or modifications to the same and neither will there be any refund.